Accessibility Statement.

Our Commitment

Buff X Collision is committed to ensuring that our website, buffxcollision.com, is accessible to everyone — including people with disabilities. We believe that all visitors deserve a seamless, barrier-free experience when seeking collision repair services online.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.

What We’ve Done

We have taken the following steps to improve accessibility on our Site:

• Used semantic HTML to ensure proper document structure and screen reader compatibility
• Provided descriptive alt text for all meaningful images
• Ensured sufficient color contrast between text and backgrounds
• Made all forms fully keyboard-navigable with clear labels and required field indicators
• Used ARIA labels and roles where appropriate to support assistive technologies
• Ensured the site is fully responsive and usable on mobile devices
• Avoided auto-playing media and flashing content that could trigger seizures
• Used clear, plain-language writing throughout the Site

Known Limitations

While we work hard to meet WCAG 2.1 AA standards, some older content or third-party integrations may not fully meet these standards. We are actively working to identify and resolve any gaps. If you encounter an issue, please let us know.

In-Person Accessibility

Our repair facility at 26023 W Warren St, Dearborn Heights, MI is accessible to customers with disabilities. If you require any accommodations when visiting our shop — including assistance with paperwork, vehicle drop-off, or communication — please call us ahead of your visit and we will be happy to assist.

Feedback and Contact

If you experience any difficulty accessing any part of this website, or if you need information provided in an alternative format, please contact us. We take all accessibility feedback seriously and will work to resolve issues promptly.

We aim to respond to accessibility feedback within 2 business days.

Enforcement

If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).